Please read the important information about the forms, fees, and identifications you will need for check-in process

Security Deposit – Please note that to cover incidentals a security deposit of USD$200.00 Is required upon check-in.

Payment can be made using cash or card credit. (Debit cards are not accepted). Deposit to be refunded after check-out.

Cancellation policies: 1) A non-refundable deposit must be received at the time of booking.

Note:

1) Full payment of any reservation is required no later than 30 days prior to arrival.

2) Final payment must be made 30 days prior to arrival.

3) Reservations without full payment before 30 days prior to arrival are subject to immediate cancellation. Automatic cancellations applied to all reservations not paid in full.

4) For cancellations made between 30 and 8 days before arrival, a penalty of 1 night per room will be applied. Resigned with the purchase of Flex Pass.

5) For cancellations made less than 8 days before the arrival date, a 100% penalty will be applied. The entire stay will not be refundable.

6) When canceling any stay that includes the dates from December 21 to January 4 (inclusive), less than 30 days before arrival, a 100% penalty will be applied.

7) The no-show, late check-in, or late arrival, as well as early check-out or early departure, will not have a refund, compensation, or provider’s responsibility.

8) Deposits and any amounts paid, less fines imposed, will only be available as credit for a future reservation made within 6 months of cancellation.